Communication Authority’s statistics show that the total number of subscribers for all networks at the end of March both pre-paid and post-paid in the country stood at 55,206,628 compared to the 54,555,497 posted at the end of December 2019.irtel gained more subscribers in the three months ended March 2020 by 0.7% to claim 26.6% of the telco market share while Safaricom subscriptions declined marginally by 0.3% to stand at 64.8 percent, data posted by the Communications Authority of Kenya (CA) shows.

The third quarter statistics report for the financial year 2019/2020 also show that Telkom Kenya lost 0.4 percentage points to post a market share of 5.8 percent while Equitel’s market share remained unchanged at 3.1%.

Safaricom closed March 2020 with 35,607,302 subscribers compared to 35,335,107 at the end of 2019 against Airtel’s 14,682,293at the end of March compared to 14,118,569 at the end of December 2019.In the same vein, Telkom’s numbers shrunk to 3,190,661 from 3,391,946 in December 2019 while Equitel posted 1,726,372 subscribers at the end of March compared to the 1,709,875 customers posted in December 2019.

voice traffic

Voice Traffic

There was more bad news on the voice traffic end as Safaricom posted the lowest duration of calls for both on-net and off-net calls due to the high calling rates charged by the operator both within and across networks.

international money transfer

International Mobile Traffic

Traffic originating from other countries decreased by 4.7 percent during the period under review to stand at 137.8 million minutes, whereas voice traffic terminating in other countries increased by 6.0 percent to post 118.0 million minutes.

International traffic within EAC member countries has continued to decline over time, owing to implementation of the regional One Network Area (ONA) initiative, since 2014 that resulted in lowering of roaming voice charges within ONA member countries.

Consumers from Kenya, Uganda, Rwanda and South Sudan prefer to roam while visiting either of the countries rather than buying new SIM Cards to make international calls because of the fair calling rates within the One Network Area region.

The volume of SMS originating from foreign networks declined by 11.8 percent whereas, messages terminating to foreign networks increased by 1.8 percent.



The total number of short messages sent during the period under review stood at 16.8 billion up
from 15.6 billion messages sent during the preceding quarter.

The number of short messages sent per subscription per month increased to 101.5 during the third quarter from 95.4 messages sent last quarter. Similarly, minutes of use per subscription per month increased to 92.5 from 91.5 minutes registered in the foregoing previous quarter.


  1. Thanks for your entire labor on this web site. My mother take interest in participating in research and it is simple to grasp why. My spouse and i notice all regarding the powerful tactic you produce useful thoughts via your website and in addition recommend response from the others on this subject then our own princess is undoubtedly studying a whole lot. Take pleasure in the rest of the year. You have been performing a terrific job.

  2. I precisely desired to say thanks again. I’m not certain the things I could possibly have created in the absence of the actual creative ideas discussed by you concerning my concern. It absolutely was a depressing concern for me personally, but considering a new professional fashion you handled it forced me to cry for delight. I’m grateful for the assistance and as well , expect you comprehend what a powerful job that you are carrying out educating men and women by way of a web site. I am certain you’ve never come across all of us.


Please enter your comment!
Please enter your name here